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Results-Based Accountability (RBA) Toolkit

Results-Based Accountability

The Results-Based Accountability framework will be used to update the shared agenda for our collective impact work. Below you can learn more about what Collective Impact is and how it creates real change in the community.

At our 2023 Partnering for a Purpose Conference, the United Way of Broome County team explained the Results-Based Accountability framework and outlined plans for implementation over the coming months.

Want to dive deeper?

We recommend you check out the foundational work “Trying Hard Is Not Good Enough” by Mark Friedman. The book outlines the core concepts of RBA and how the framework can be used for internal management. You can purchase new copies online for less than $20, or a used copy for about $5.

Looking for something a little more brief?

Clear Impact’s Results-Based Accountability Guide is free to download and provides a 13-page overview of the framework. This is great to use as a refresher or a way to introduce the core concepts to new team members. 

The online RBA Implementation Guide hosts a plethora of free workshop materials that can be used to walk through the Turn the Curve exercise. We will frequently use this as a resource as we progress through implementation.

Want a sneak peek of what’s to come? Here are a few examples of local United Ways that have already implemented the Results-Based Accountability Framework or a similar data-driven framework with their partners:


United Way of Horry County


United Way of Piedmont County


United Way of Orange County


Valley of the Sun United Way

What Data Are We Looking At?

County Health Rankings has served as a starting point for our dataset research, as it compiles data from various reliable sources to rank each county in the country on Health Outcomes and Health Factors annually.  We have also looked at Healthy People 2030 to identify potential indicators related to the Social Determinants of Health.