2-1-1 is Helping Our Community

The 2-1-1 Susquehanna River Region call center has a staff of nationally-certified information and referral specialists serving Broome, Chenango, Delaware, Otsego, and Tioga Counties and can provide a wide variety of information.


2-1-1 provides a one-stop gateway to vital information, simplifying the health and human services maze for everyone. These specialist can help by providing information on basic and emergency needs, physical and mental health resources, support for children, youth and families, support for seniors and those with disabilities, and how to get help!

For example, this year's Winter Storm Stella brought in over 500 calls to the 2-1-1 Susquehanna River Region Call Center. Over 50 calls were reviewed as high priority calls that required immediate attention. The 2-1-1 Call Center team worked hand-in-hand with the Broome County Council of Churches and the National Guard to ensure the safety of our community residents. This is just a fraction of what they do at the 2-1-1 call center.

You can reach the call center by dialing 2-1-1 on any land line and most cell phones in the area. You can also reach the center by dialing 1-800-901-2180 or CLICK HERE to send a message. CLICK HERE to visit their website.

Real people available 24 hours to answer your questions and provide you with the help that you need.

Be sure to keep an eye out for the new 2-1-1 bus tail advertisements that will be going around Broome County.

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