NOW PROVIDING PHONE SUPPORT TO YOU 24 HOURS A DAY, 7 DAYS A WEEK!
More than 100 times a day, the phone rings at the 2-1-1 call center, a service of the United Way of Broome County. Callers who are seeking help but don’t know where to turn receive free, confidential information and referrals. 2-1-1 provides a one-stop gateway to vital information, simplifying the health and human services maze for everyone. Using a comprehensive database of nearly 4,000 programs, the 2-1-1 staff can link people to the information about the services they need.
The 2-1-1 Susquehanna Region call center has a staff of nationally-certified information and referral specialists serving Broome, Chenango, Delaware, Otsego, and Tioga Counties and can provide information such as:
Basic and emergency needs, such as food resources, shelters, rent and utility assistance
Physical and mental health resources, such as health insurance options, support groups, counseling services and alcohol and drug rehabilitation services.
Support for children, youth and families, such as counseling, childcare resources, mentoring programs, recreation programs, and family resource centers.
Support for seniors and those with disabilities, such as agencies on aging, adult day care, meals at home, respite care, transportation and recreation.
How I can help, such as volunteer opportunities and where to donate food, clothing, household goods, and other items.
You can reach the call center by dialing 2-1-1 on any land line and most cell phones in the area. You can also reach the center by dialing 1-800-901-2180 or CLICK HERE to send a message.
A searchable database is available at www.helpme211.org.